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Policy in Practice
We help people towards
independence by making
government policy simple to
understand
About us
Deven Ghelani
Founder and Director
Jade Alsop
Commercial Director
About you
Engage
your residents with
targeted support
Identify
people that need your
support the most
Track
the impact of policy and
effectiveness of
interventions
Reducing spend yet maintaining services
Activity
“Data is already used to detect fraud and chase arrears, so why not
use it to help citizens?”
Return on investment
£10.9m cost avoidance
through better use of
discretionary funds
£14.8m raised for
residents through benefit
maximisation
Rough sleepers down to
13, YOY reduction since
Gateway creation
Data insights
Learn more
Prevention and reducing homelessness
Activity
HRA puts new
responsibilities on
councils… but 56 days is
too late.
Luton use their data to
identify those e.g. in
arrears, in shortfall, worse
off on UC.
Pooled with other data to
enhance predictive
capability
“It makes no sense at all to wait until someone is in crisis. Interventions
become less effective & engagement harder.”
Data insights Return on investment
78 households identified
initially
Proactive outreach
engaged 52 people in the
first wave of calls.
42% of people took up the
offer of support to increase
their income.
Fewer homelessness
applications (£7.5k) and
10% fall in TA.
Learn more
Growing financial resilience
Activity
Analysed Housing Benefit
and Council Tax Reduction
data
Identified £20 million in
unclaimed benefits
Outreach programme to
encourage benefit take up
Data insights Return on investment
Food bank usage +1% in
Greenwich vs +20%
benchmark.
Better use of limited
support
Measurable increase in
living standards
Services designed around
prevention
“LIFT has given us the opportunity to do targeted take-up work to
increase the income of our residents.”
Learn more
Cultural change
Objective 1
Improve the financial
resilience of carers
ROI
Proactively contacted 45%
of households
62% of these had an action
to claim
£710k economic gain
£218k fiscal gain
“Do we have a data problem, or a people processes and culture
problem?”
Data insights
236 households mixed
age partners not claiming
£9,841 per family
£2.3m borough wide
Objective 2
Overcome barriers from
insight to action
Lessons learned
Commit to quarterly
campaigns and horizon
scan opps
Agree a model and funding
for delivery
Trust your information
governance owner
Learn more
We pool your datasets on
low income families, and link
them over time to create a
single view
Our policy engine shows
the impact of all policies,
now and in the future, on
each family
The insights enable you to
proactively identify who
needs what support,
engage people and track
impact
Household data + advanced analytics
Next steps
How do you see these approaches applying to you?
Shall we talk further?
Webinars:
• Wed 23 Oct How to target your Discretionary Housing Payments well with Tower
Hamlets
• Wed 13 Nov Designing effective data-led intervention campaigns with Haringey and
Luton
• Wed 11 Dec Lessons learned: our year modelling Council Tax Reduction Schemes
• Wed 15 Jan Designing effective data-led local authorities with Neath Port Talbot and
Barking and Dagenham
www.policyinpractice.co.uk
Thank you
Deven Ghelani
deven@policyinpractice.co.uk
07863 560677
Jade Alsop
jade@policyinpractice.co.uk
07551 165172

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Talking about tackling vulnerability at Local Government Strategy Forum 2019

  • 1. Policy in Practice We help people towards independence by making government policy simple to understand
  • 2. About us Deven Ghelani Founder and Director Jade Alsop Commercial Director
  • 4. Engage your residents with targeted support Identify people that need your support the most Track the impact of policy and effectiveness of interventions
  • 5. Reducing spend yet maintaining services Activity “Data is already used to detect fraud and chase arrears, so why not use it to help citizens?” Return on investment £10.9m cost avoidance through better use of discretionary funds £14.8m raised for residents through benefit maximisation Rough sleepers down to 13, YOY reduction since Gateway creation Data insights Learn more
  • 6. Prevention and reducing homelessness Activity HRA puts new responsibilities on councils… but 56 days is too late. Luton use their data to identify those e.g. in arrears, in shortfall, worse off on UC. Pooled with other data to enhance predictive capability “It makes no sense at all to wait until someone is in crisis. Interventions become less effective & engagement harder.” Data insights Return on investment 78 households identified initially Proactive outreach engaged 52 people in the first wave of calls. 42% of people took up the offer of support to increase their income. Fewer homelessness applications (£7.5k) and 10% fall in TA. Learn more
  • 7. Growing financial resilience Activity Analysed Housing Benefit and Council Tax Reduction data Identified £20 million in unclaimed benefits Outreach programme to encourage benefit take up Data insights Return on investment Food bank usage +1% in Greenwich vs +20% benchmark. Better use of limited support Measurable increase in living standards Services designed around prevention “LIFT has given us the opportunity to do targeted take-up work to increase the income of our residents.” Learn more
  • 8. Cultural change Objective 1 Improve the financial resilience of carers ROI Proactively contacted 45% of households 62% of these had an action to claim £710k economic gain £218k fiscal gain “Do we have a data problem, or a people processes and culture problem?” Data insights 236 households mixed age partners not claiming £9,841 per family £2.3m borough wide Objective 2 Overcome barriers from insight to action Lessons learned Commit to quarterly campaigns and horizon scan opps Agree a model and funding for delivery Trust your information governance owner Learn more
  • 9. We pool your datasets on low income families, and link them over time to create a single view Our policy engine shows the impact of all policies, now and in the future, on each family The insights enable you to proactively identify who needs what support, engage people and track impact Household data + advanced analytics
  • 10. Next steps How do you see these approaches applying to you? Shall we talk further? Webinars: • Wed 23 Oct How to target your Discretionary Housing Payments well with Tower Hamlets • Wed 13 Nov Designing effective data-led intervention campaigns with Haringey and Luton • Wed 11 Dec Lessons learned: our year modelling Council Tax Reduction Schemes • Wed 15 Jan Designing effective data-led local authorities with Neath Port Talbot and Barking and Dagenham
  • 11. www.policyinpractice.co.uk Thank you Deven Ghelani deven@policyinpractice.co.uk 07863 560677 Jade Alsop jade@policyinpractice.co.uk 07551 165172

Editor's Notes

  1. 15 mins 6 slides (let the client choose 3 of the wants slides to talk through) About us About you Wants to solve 1 – challenge/policy area > solution > results > ROI Wants to solve 2 – challenge/policy area > solution > results > ROI Wants to solve 3 – challenge/policy area > solution > results > ROI Wants to solve 4 – challenge/policy area > solution > results > ROI Wants to solve 5 – challenge/policy area > solution > results > ROI Wants to solve 6 – challenge/policy area > solution > results > ROI Next steps Wants to solve 1 – Reducing spending while maintaining services – Croydon - challenge/policy area > solution > results > ROI Wants to solve 2 – Reducing homelessness – Luton - challenge/policy area > solution > results > ROI Wants to solve 3 – Cultural change – LBBD - challenge/policy area > solution > results > ROI Wants to solve 4 – Growing financial resilience – Greenwich - challenge/policy area > solution > results > ROI Wants to solve 5 – Organisation transformation – Haringey - challenge/policy area > solution > results > ROI Wants to solve 6 – Prevention – Camden - challenge/policy area > solution > results > ROI
  2. Green boxes = internal facing wants to solve Pink boxes = external facing wants to solve
  3. Cultural change – LBBD - challenge/policy area > solution > results > ROI
  4. Croydon - challenge/policy area > solution > results > ROI Bringing clarity to the ways multiple teams across an authority may all be working with a single household is a challenge, so a council-wide,
  5. Reducing homelessness – Luton - challenge/policy area > solution > results > ROI “When we don’t avoid it not only is it expensive but the cost to individuals is considerable and interventions become less effective and engagement much harder.
  6. Growing financial resilience – Greenwich - challenge/policy area > solution > results > ROI In the current climate of having to prioritise resources it’s important to show the results we can get and the impact we can make.
  7. Cultural change – LBBD - challenge/policy area > solution > results > ROI
  8. BRADFORD Governments may know how one policy affects many people. We can show how all policies combined affect one person. We work with household level data from over 40 different local authorities to Welfare reforms we model, and how accurate we are.
  9. How do you see these approaches applying to you? How can you use similar approaches to help you solve challenges today? You too can be proactive and preventative today – shall talk further?